Digital Service Order

The paperless workshop starts here

Digitise your service orders and transform your workshop into a fully digital, efficient and transparent operation. From vehicle reception to handover - one seamless digital flow.

What is CARYA DSO?

CARYA Digital Service Order replaces paper-based processes with a fully digital workflow across reception, workshop and parts. Service advisors, technicians and parts managers all work in the same system - in real time.

Everything is managed in one seamless flow, fully connected to your DMS. No duplicate data entry, no paper archives, no lost information.

CARYA DSO mockups

Key benefits

Work smarter, not harder

  • Fully digital service orders from intake to handover
  • No more paper handling or manual input
  • Faster and more efficient workshop processes

Full transparency for your customers

  • Clear and digital communication at every step
  • Better follow-up and real-time visibility
  • Improved customer satisfaction and trust

Built for real workshop operations

  • Integrated checklists for consistent execution
  • GDPR-compliant digital signatures and consent
  • Structured and reliable data capture

Reduce costs and complexity

  • No paper archive required
  • Lower admin and operational costs
  • Less risk of errors and rework

Everything your workshop needs - in one app

Digital signatures

Capture legally valid signatures at reception and handover. Customers can sign on-site, on their mobile device or remotely via a secure link. All fully GDPR-compliant.

Photo & video documentation

Document vehicle condition with photos and video directly from your device. Attach images to specific jobs or remarks and store everything digitally - no more lost paperwork.

QR & barcode scanning

Instantly load any service order by scanning a QR code or barcode. Supports multiple formats including VIN scanning for fast and accurate vehicle identification.

Dynamic checklists

Customisable checklists ensure every inspection step is followed consistently. Track completion in real time and enforce mandatory checks before sign-off.

Tire management

Track tire condition per position, record tread depth, manage seasonal storage and print labels directly from the app. Complete tire hotel management built in.

Parts & job tracking

Monitor job progress, manage parts lists and track availability in real time. Workshop, reception and parts department always stay aligned.

One flow - from reception to handover

CARYA DSO covers the entire service order lifecycle. Every department works in the same digital environment, with real-time updates and full traceability.

1

Reception

Vehicle intake, mileage check, parking assignment, customer signature and photo documentation - all digital from the first moment.

2

Workshop

Technicians follow digital job lists with checklists, add remarks and photos, and update job status in real time.

3

Quality check

QA sign-off, final inspection checklists and approval workflows ensure nothing leaves the workshop without verification.

4

Handover

Digital handover signature, document delivery by email and a complete digital record of the entire service visit.

Seamless integration

CARYA DSO is fully integrated with your DMS, ensuring that your data stays consistent and your processes remain efficient. All service order data flows directly into your dealer management system - no manual syncing, no exports, no workarounds.

Customer proof

Trusted by leading dealerships

BMW De Schepper transformed their workshop with CARYA DSO.

Ready to go paperless?

Discover what CARYA DSO can do for your dealership. Whether you run a single workshop or manage a multi-site operation - DSO scales with your business.

A question?
An idea?

At CARYA, we love to hear what's on our minds. So be sure to get in touch to share your comments, suggestions or questions with us. Or: make an appointment with one of our account managers to see what we can do for your dealership.

Get in touch